You can cancel your order as long as it hasn't shipped yet. Contact CLX Support as soon as possible to start the process.
1. Contact CLX Support by phone, email, or the Order Cancellation Request Form.
2. Include your order number and confirm you want to cancel.
3. Wait for CLX Support to confirm the cancellation before assuming it's been processed.
A 15 percent restocking fee may apply to canceled orders.
When to Contact CLX Support
Contact CLX Support as soon as you decide to cancel. Reaching out earlier makes it more likely the order can be canceled before it ships. Have ready: your order number.
CLX Support
Phone: (855) 490-2569 Email: support@clxgaming.com
Phone, email, and ticket support are available Monday through Friday, 10 AM to 7 PM CST. Live chat is available 7 days a week, 10 AM to 7 PM CST.
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