How can we help?

The CLX Support team can handle any questions that you could possibly have, ranging from questions about computer configurations, to helping troubleshoot even the most complex issues! There are multiple different ways that you can contact our team of experts, these include:

• You can email support@clxgaming.com, or by submitting a support ticket at this link here. If you submit a ticket, please try to include an order number if possible.
  
  
• By calling our team at our number: (855)-490-2569, and by selecting the option that best suits the reasoning for this call.
  
  
• Using the built in “Live Chat” feature on the bottom right corner of any of our official websites.
  
  
• By reaching out to any of our official CLX Gaming accounts on social media.
  
  

We will be able to help you out with any questions, concerns, or issues that come up at any point in the process from figuring out what kind of system works best for you, to already having the system and needing any kind of technical assistance.

You can modify your order after you place it at any point as long as it did not ship out yet. However, if the order has made it to the production stage, change order fees may apply. The best way to request a modifications to your order is by submitting the Change Order Request Form. You can also contact us through chat, phone, or email to request the changes.

Once you submit the request, we will review all the requested changes, determine the cost difference, availability and compatibility of parts (if applicable), and the production stage of your order. We will respond with all the details and await your final approval.

If the cost difference results in a refund to you, we will issue the refund to the payment method you have used when you placed your order. If the cost difference results in an extra charge to you, we will send you a secure payment link with an invoice where you can use a credit card to pay it.

You have will have 7 days from the time you get the invoice in order to make your payment, otherwise we will go ahead and cancel the order change request and revert back to the original configuration of your order.