CLX Return Policy CLX Return Policy

CLX Return Policy

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If you need to return your CLX system, contact CLX Support before sending the system back.

Eligible returns can be requested within 30 days of purchase. A 15 percent restocking fee may apply.

Start a Return

Contact CLX Support and provide your order number and a description of the reason for the return.

Do not ship your system back until CLX provides return instructions.

Keep the original packaging and accessories when possible. They may be needed if the system has to be returned.

Dead on Arrival Systems

If your system arrives with a qualifying issue and is considered dead on arrival within the applicable period, contact CLX Support as soon as possible.

Our support team will review the issue and explain the available options.

When to Contact CLX Support

Contact us if you need to request a return, are experiencing an issue with a recently delivered system, or are unsure whether your order qualifies.

Have your order number, a description of the issue, and any requested photos or documentation available.

CLX Support

Phone: (855) 490-2569
Email: support@clxgaming.com

Phone, email, and ticket support are available Monday through Friday, 10 AM to 7 PM CST. Live chat is available 7 days a week, 10 AM to 7 PM CST.

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