You can modify your order after placing it as long as it has not shipped. However, if the order has reached the production stage, change order fees may apply.
Ready-to-ship systems cannot be modified with individual part changes. If you have selected a ready-to-ship system, modifications are only available if you are changing to another complete ready-to-ship system.
The best way to request a modification to your order is by submitting the Change Order Request Form. You can also contact us through chat, phone, or email to request the changes.
Once you submit the request, we will review the requested changes, determine the cost difference, availability and compatibility of parts (if applicable), and the production stage of your order. We will respond with all the details and await your final approval.
If the cost difference results in a refund to you, we will issue the refund to the payment method used when you placed your order. If the cost difference results in an additional charge, we will send you a secure payment link with an invoice where you can pay by credit card.
You will have 7 days from the time you receive the invoice to make your payment. If payment is not received within 7 days, we will cancel the order change request and revert to the original configuration of your order.